Refund Policy

Effective date: April 24, 2026  ·  Last updated: April 24, 2026

🛡️ 7-Day Money-Back Guarantee — If you're not satisfied within the first 7 days of your subscription, we'll refund you in full. No questions asked.

1. Money-Back Guarantee

We stand behind the quality of TradeBrief. If you subscribe and are not satisfied for any reason, you may request a full refund within 7 days of your initial payment. To request a refund under this guarantee, email us at support@tradebrief.org within the 7-day window.

2. Monthly Subscriptions

After the 7-day guarantee period, TradeBrief subscriptions are non-refundable for the current billing cycle. You can cancel at any time, and your access will continue until the end of the period you have already paid for. You will not be charged again after cancellation.

3. How to Cancel

You can cancel your subscription at any time by:

Cancellations are processed within 1 business day. You will receive a confirmation email once your subscription has been cancelled.

4. Duplicate Charges

If you believe you have been charged in error or charged more than once, please contact us immediately at support@tradebrief.org. We will investigate and issue a refund for any verified duplicate charge promptly.

5. Technical Issues

If you experience a significant technical issue that prevents you from receiving your daily reports (e.g., emails not delivered for multiple days due to a service fault on our side), please contact us. We will work to resolve the issue and may issue a pro-rated credit at our discretion.

6. Processing Time

Approved refunds are processed through Paddle, our payment processor, and typically appear on your statement within 5–10 business days depending on your bank or card issuer.

7. Contact

For any refund requests or billing questions, please email support@tradebrief.org. We aim to respond to all refund requests within 1 business day.